Shipping-

All orders are shipped out within 24-36 hrs (unless specified otherwise on the product page). The cut off time for orders is 1:00pm, which means that if you place your order before that time it will ship out the same day.

All orders are delivered in 4-5 business days at majority of the pin codes. Some pin codes like J & K, Northeast etc. might take longer to get delivered, around 8-10 business days.

INTERNATIONAL -

The shipping timeline for international orders remains unchanged. Should there be any delay in dispatch, our team will notify you via email.

 

Return -

You can exchange your products within 3 days, starting from the date of delivery. Please contact us at untld.custcare@gmail.com to process your reverse shipments.

Reimbursement will be done in the form of product replacement, store credit or refund (refunds only applicable if the product is damaged or wrong size delivered).

Products purchased on sale are not eligible for refunds. Refunds for sale items will only be provided as store credit or exchanged for another product (subject to availability).

No form of returns accepted on international orders.

Q: Will any extra charges be applied on product returns?

A: No extra charges will be applied on product exchange concerning delivery of WRONG PRODUCTS or WRONG SIZE or DAMAGED PRODUCTS. In case a customer does not like the product or size and wants to exchange their product, a nominal reverse shipping fee will be charged from the customer.

Q: How many days does it take to exchange my product?

A: For replacement of product - If the product you want is available, we ship out your new product within 24 hrs. of completion of the reverse delivery. If not, you will have to wait for it to be restocked or opt for another product.

For refunds or store credit - It takes around 2-4 days, from the date of reverse delivery fulfillment, for your refund or store credit to process.

Q: What is the return policy for international orders?

A: You may return your order by submitting a request to the email address provided below. Please note that refunds are not available for international orders. However, an exchange for a different size or product, or the issuance of store credits, is possible.

We reserve the right to cancel any order due to reasons like shortage of stock, website malfunction etc.

Return Address - Shop No. 50, First Floor, D Wing, Elco Arcade, Bandra (W), Mumbai 400050

 

FOR ANY FURHTER QUERIES PLEASE CONTACT US AT SUPPORT@UNTLD.IN (11 a.m. - 7 p.m.)