Shipping-

All orders are shipped out within 24-36 hrs (unless specified otherwise on the product page). The cut off time for orders is 1:00pm, which means that if you place your order before that time it will ship out the same day.

All orders are delivered in 4-5 business days at majority of the pin codes. Some pin codes like J & K, Northeast etc. might take longer to get delivered, around 8-10 business days.

 

Return -

You can exchange your products within 3 days, starting from the date of delivery. Please contact us at untld.custcare@gmail.com to process your reverse shipments.

Reimbursement will be done in the form of product replacement, store credit or refund.

Products purchased on sale or through cash on delivery (COD) are not eligible for refunds. Refunds for these orders will only be provided as store credit or exchanged for another product, subject to availability.

No form of returns accepted on international orders.

Please note: Cash on Delivery (COD) charges (150 rs.) and any shipping fees are non-refundable.

Q: Will any extra charges be applied on product returns?

A: No extra charges will be applied on product exchange concerning delivery of WRONG PRODUCTS or WRONG SIZE or DAMAGED PRODUCTS. In case a customer does not like the product or size and wants to exchange their product, a nominal reverse shipping fee will be charged from the customer.

Q: How many days does it take to exchange my product?

A: For replacement of product - If the product you want is available, we ship out your new product within 24 hrs. of completion of the reverse delivery. If not, you will have to wait for it to be restocked or opt for another product.

For refunds or store credit - It takes around 2-4 days, from the date of reverse delivery fulfillment, for your refund or store credit to process.

Q: How do I place a return/exchange request?

A: To initiate a return or exchange request, please navigate to the top of the screen and tap on "Initiate Return/Exchange." All subsequent steps are straightforward, but if you require any assistance, please feel free to reach out us.

We reserve the right to cancel any order due to reasons like shortage of stock, website malfunction etc.

Return Address - Shop No. 50, First Floor, D Wing, Elco Arcade, Bandra (W), Mumbai 400050

 

FOR ANY FURHTER QUERIES PLEASE CONTACT US AT SUPPORT@UNTLD.IN (11 a.m. - 7 p.m.)